Thank you for visiting my website. I'm Jane Heppenstall and this is my training business TrainLearnDo.
I have over twenty years experience in housing, training, social work and leadership. I bring a mix of first hand experience, extensive training skills and expert legislative knowledge. I'm also known for my friendly, inclusive communication style.
I am currently delivering flexible sessions on a variety of online platforms. I also provide phone coaching and support for those needing a break from the screen. Face to face sessions will be available again soon. Please get in touch to discuss options- my main courses are listed below but I'm always open to new ideas.
"We do not learn from experience... we learn from reflecting on experience" (John Dewey)
FREE COURSE OFFER
I'm offering a free one hour taster session of "The Blended Workplace- how to make working from home work for you"
Please contact me to discuss booking
Jane Heppenstall
janeheppenstall@trainlearndo.com
Taking on a tenancy – key rights and responsibilities for tenants
Discuss the main rights and responsibilities of tenants
Learn how to check a tenancy agreement
Identify what to do in the first days of moving in
Ending a tenancy- key points for landlords and tenants
Explore how a tenancy can be brought to an end
Discuss what to do if the law is not followed
Identify how to prevent problems between landlord and tenant
Renting in 2021- today’s legal landscape
Identify main issues in relation to eviction proceedings
Clarify the time limits applying to Covid-19 related changes
Explore how repairs and other services are provided safely
The Blended Workplace- how to make working from home work for you
Discover ways of promoting wellbeing and staying motivated
Explore phone and video call best practice
Practice time and workload management techniques
Reflective practice at work
Learn to apply the reflective cycle model
Explore tools and techniques to support reflection
Demonstrate how reflection leads to effective action planning
Improving staff motivation and wellbeing
Explore motivational theory in the workplace
Discuss successful workplace support schemes
Identify practical next steps
The courses will be tailored to the needs of your organisation and can be delivered in different lengths and formats.
The pricing is based on an hourly rate of £60 for up to five people.
Face to face training prices will be added when they can be delivered safely.
“ The whole team benefited from Jane’s very informative training session on Reflective Practice in Housing. Everyone found it easy to contribute and we are now equipped with tools that will allow us to reflect on difficult situations that happen at work or at home, and learn how to deal with them effectively to ensure a more positive outcome in the future. We are looking forward to exploring this further at team meetings.”
Carol Hamilton
Housing & Customer Service Manager
Wellhouse Housing Association
I'm currently offering a free one hour taster session of The Blended Workplace
Please contact me to discuss booking and availability.
You can download a copy of my CV here
CVJHtrainlearndo (docx)
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